Frequently Asked Questions

Frequently Asked Questions

We have two locations, both centrally located within the communities and easy to find. Parking is ample and FREE!

Our Beaumont office, located at 4749 Odom Rd., is near Steak ‘n Shake.

Our Lumberton office, located at 156 S Main St. Ste 120, is across from the Lumberton middle school and behind the Arby’s on HWY 96.

Our office hours are from 8:30 a.m. – 5:30 p.m. Monday through Friday. Late appointments are available.

One of the benefits of having a group of mental health therapists is that we offer a wide variety of specialties and personalities. We work with all ages including children as young as four years old and senior citizens.

YES! We understand that time and travel to an office can be difficult and that sometimes it is better to have therapy while at home where you are comfortable! Several of our mental health therapists offer online counseling sessions. When you call, please be sure to ask about this option.

A young brunette standing in a field smiling
A young man with Down syndrome laughing with his gray-haired dad
A light-up question mark made of metal on the floor

We have two locations, both centrally located within the communities and easy to find. Parking is ample and FREE!

Our Beaumont office, located at 4749 Odom Rd., is near Steak ‘n Shake.

Our Lumberton office, located at 156 S Main St. Ste 120, is across from the Lumberton middle school and behind the Arby’s on HWY 96.

Our office hours are from 8:30 a.m. – 5:30 p.m. Monday through Friday. Late appointments are available.

One of the benefits of having a group of mental health therapists is that we offer a wide variety of specialties and personalities. We work with all ages including children as young as four years old and senior citizens.

YES! We understand that time and travel to an office can be difficult and that sometimes it is better to have therapy while at home where you are comfortable! Several of our mental therapists offer online counseling sessions. When you call, please be sure to ask about this option.

YES! Most of our mental health counselors are more than happy to call you for a free 10-minute phone consultation. When you speak to our intake coordinator, just ask and they can set this up for you!

It is very normal to feel anxious or even fearful before your initial session of mental health counseling. Most people mention that they did not know what to expect but found that it was easy to talk and not what they imagined.

You will be greeted and checked in by our friendly staff and then you can get comfortable in our relaxing waiting areas. We hope that you like listening to the groovy tunes! We change stations often…but we all really like our “old school” 80s channel the most!

Around your appointment time, your mental health therapist will come to escort you to their cozy office to begin your session. Initially, you will discuss the things that have brought you to counseling and the events that led you to make the first phone call to our office. You and your therapist will talk about your hopes and goals for your mental health therapy and basically just have a good conversation to get to know one another.

The therapeutic relationship can be very powerful and your comfort and security with us is important for your therapy to be effective, so the first meeting is all about you! Of course, you can ask us any questions that you have about us as mental health therapists and our own experiences. Connection with you is always our goal!

Sessions are typically around an hour in length. Initial sessions and family/couples sessions may take additional time.

Usually, we find that a week between sessions is the ideal amount of time to integrate change into daily life without losing momentum in therapy; however, frequency of sessions can be increased or decreased based on client need, preference, or availability.

It is our priority to help clients achieve their goals as quickly as possible while still striving to create deep and lasting change.

We strive to make sure that we have options to fit all economic situations. Because we are a group, every mental health therapist charges their own rates. The following rates are without insurance:

Licensed therapists will typically charge $125 for the first session and $95 for following sessions.

Our associate/intern therapists usually charge $75 for the first session and $65 for followup sessions.

Our psychologist charges $175 for the first session and $125 for followup sessions. Testing costs differ depending on what is ordered.

Our psychiatrist charges $200 for the first session and $100 for followup sessions.

We accept cash, check, or credit card payments for services.

Online counseling fees are securely processed through our payment system using your credit card. Session fees are paid at the time of service.

You can take a look at our prices here.

Tricky question…because we are a group of mental health therapists, each one of us are part of different insurance panels. The short answer is yes, we do accept some insurance panels and can bill directly to insurance for you. You can find a list of what insurance companies that we accept here.

In addition, we are covered as out-of-network providers by many insurance plans.

If you are considering using your insurance, we encourage you to contact your insurance company to inquire about coverage.

Questions that you may want to ask your insurance company are:

  • Do I have mental health coverage?
  • What is my deductible?
  • How many sessions are covered?
  • What coverage is available in-network and out-of-network?

Benefits of NOT using insurance:

  1. You do not require a mental health diagnosis to engage in services (no labels).
  2. You have greater freedom to choose the mental health therapist that is the best fit for you rather than choosing only between the ones covered by your insurance.
  3. You and your therapist are able to make the decisions about the length, format, and nature of your mental health treatment whereas insurance companies can dictate this. Many do.
  4. You have increased privacy and confidentiality. Insurance companies have a right to access your clinical notes and dictate treatment.

Once you schedule an appointment with one of our mental health therapists, you are secured a time slot in their book.

If you must cancel, we require a notice of 24 hours in advance. This allows for clients on the waiting list to get an appointment in time slots that are available.

If notice is less than the required time frame, then a cancellation fee is charged for the full-service rate to the credit card on file. The fee must be collected before rescheduling.

Yes! Many of our mental health counselors are accepting new clients. Some do have a waiting list.

We accept clients all over Texas for online counseling.

We offer in-person and online counseling for individuals, couples and families.

We would LOVE to talk to you more about starting mental health services at NewPath Therapy & Wellness! You may call (409) 200-2220 and speak to our intake coordinator to discuss options and to match you with best therapist for your situation. You can also email us at info@newpathgroup.net or simply fill out the form below and we will call or email you back directly!

Here at NewPath, we employ both a psychologist and psychiatrist.

Psychologists are more similar to therapists in that they provide treatment to those who are suffering mentally or emotionally. They also perform psychological testing, which helps to determine the best course of action for treatment.

Psychiatrists on the other hand are qualified to prescribe medication, which supplements mental health therapy.

YES! Most of our mental health counselors are more than happy to call you for a free 10-minute phone consultation. When you speak to our intake coordinator, just ask and they can set this up for you!

It is very normal to feel anxious or even fearful before your initial session of mental health counseling. Most people mention that they did not know what to expect but found that it was easy to talk and not what they imagined.

You will be greeted and checked in by our friendly staff and then you can get comfortable in our relaxing waiting areas. We hope that you like listening to the groovy tunes! We change stations often…but we all really like our “old school” 80s channel the most!

Around your appointment time, your mental health therapist will come to escort you to their cozy office to begin your session. Initially, you will discuss the things that have brought you to counseling and the events that led you to make the first phone call to our office. You and your therapist will talk about your hopes and goals for your mental health therapy and basically just have a good conversation to get to know one another.

The therapeutic relationship can be very powerful and your comfort and security with us is important for your therapy to be effective, so the first meeting is all about you! Of course, you can ask us any questions that you have about us as mental health therapists and our own experiences. Connection with you is always our goal!

Sessions are typically around an hour in length. Initial sessions and family/couples sessions may take additional time.

Usually, we find that a week between sessions is the ideal amount of time to integrate change into daily life without losing momentum in therapy; however, frequency of sessions can be increased or decreased based on client need, preference, or availability.

It is our priority to help clients achieve their goals as quickly as possible while still striving to create deep and lasting change.

We strive to make sure that we have options to fit all economic situations. Because we are a group, every mental health therapist charges their own rates. The following rates are without insurance:

Licensed therapists will typically charge $125 for the first session and $95 for following sessions.

Our associate/intern therapists usually charge $75 for the first session and $65 for followup sessions.

Our psychologist charges $175 for the first session and $125 for followup sessions. Testing costs differ depending on what is ordered.

Our psychiatrist charges $200 for the first session and $100 for followup sessions.

We accept cash, check, or credit card payments for services.

Online counseling fees are securely processed through our payment system using your credit card. Session fees are paid at the time of service.

You can take a look at our prices here.

Tricky question…because we are a group of mental health therapists, each one of us are part of different insurance panels. The short answer is yes, we do accept some insurance panels and can bill directly to insurance for you. You can find a list of what insurance companies that we accept here.

In addition, we are covered as out-of-network providers by many insurance plans.

If you are considering using your insurance, we encourage you to contact your insurance company to inquire about coverage.

Questions that you may want to ask your insurance company are:

  • Do I have mental health coverage?
  • What is my deductible?
  • How many sessions are covered?
  • What coverage is available in-network and out-of-network?

Benefits of NOT using insurance:

  1. You do not require a mental health diagnosis to engage in services (no labels).
  2. You have greater freedom to choose the mental health therapist that is the best fit for you rather than choosing only between the ones covered by your insurance.
  3. You and your therapist are able to make the decisions about the length, format, and nature of your mental health treatment whereas insurance companies can dictate this. Many do.
  4. You have increased privacy and confidentiality. Insurance companies have a right to access your clinical notes and dictate treatment.

Once you schedule an appointment with one of our mental health therapists, you are secured a time slot in their book.

If you must cancel, we require a notice of 24 hours in advance. This allows for clients on the waiting list to get an appointment in time slots that are available.

If notice is less than the required time frame, then a cancellation fee is charged for the full-service rate to the credit card on file. The fee must be collected before rescheduling.

Yes! Many of our mental health counselors are accepting new clients. Some do have a waiting list.

We accept clients all over Texas for online counseling.

We offer in-person and online counseling for individuals, couples and families.

We would LOVE to talk to you more about starting mental health services at NewPath Therapy & Wellness! You may call (409) 200-2220 and speak to our intake coordinator to discuss options and to match you with best therapist for your situation. You can also email us at info@newpathgroup.net or simply fill out the form below and we will call or email you back directly!

Here at NewPath, we employ both a psychologist and psychiatrist.

Psychologists are more similar to therapists in that they provide treatment to those who are suffering mentally or emotionally. They also perform psychological testing, which helps to determine the best course of action for treatment.

Psychiatrists on the other hand are qualified to prescribe medication, which supplements mental health therapy.

A young man with Down syndrome laughing with his gray-haired dad

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