Privacy Policy
Introduction
Updated 10/01/2025
Welcome to NewPath Therapy & Wellness (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.travelanewpath.com, submit forms, or communicate with us electronically.
​
NewPath Therapy & Wellness is a mental health practice based in Texas providing counseling, psychological testing, and related wellness services. We are committed to maintaining your privacy and protecting your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).
​
Please note that information shared through this website (such as contact form submissions or emails) is not part of your clinical record and is not protected by HIPAA until you become an established client through our secure client portal.
Information We Collect
Information You Provide Voluntarily
We may collect personal information that you voluntarily provide when you:
-
Submit a contact form or appointment request.
-
Subscribe to updates or resources.
-
Communicate with us via email, phone, or social media.
This information may include your name, phone number, email address, or other details you choose to share.
​
Information Collected Automatically
When you visit our website, we may automatically collect limited technical information such as:
-
IP address, browser type, and operating system.
-
Date, time, and duration of visits.
-
Pages viewed and referring websites.
-
General analytics data through cookies or similar technologies.
This information helps us understand how visitors use our site so we can improve its content and user experience.
How We Use Your Information
We use the information we collect to:
-
Respond to inquiries, questions, and appointment requests.
-
Provide information about our services.
-
Improve website functionality and performance.
-
Maintain internal records for business and compliance purposes.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA Compliance & Client Confidentiality
Once you become a client of NewPath Therapy & Wellness, all information you share during sessions or through our client portal is protected by HIPAA and other applicable confidentiality laws.
We use secure, HIPAA-compliant systems for:
-
Telehealth sessions
-
Electronic health records (EHR)
-
Billing and documentation
Your personal and health information is only accessed by authorized personnel who need it to provide care or perform administrative duties.
Cookies & Analytics
Our website may use cookies and similar technologies to collect basic analytics and traffic data. This helps us understand how visitors use our site and allows us to make improvements. You can disable cookies through your browser settings if you prefer.
We may use third-party analytics tools such as Google Analytics. These services collect non-identifying information in accordance with their own privacy policies.
Third-Party Services
We may use trusted third-party vendors to host, manage, or maintain parts of our website, appointment scheduling, and communication systems. Examples include:
-
Wix (website hosting platform)
-
Microsoft 365 (secure business email)
-
Google Analytics (website usage tracking)
-
ICANotes+ (medical records system)
These providers are given only the information necessary to perform their services and are required to safeguard your data.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. These include encryption, password protection, and limited employee access.
However, please note that no system or method of transmission over the Internet is 100% secure. By using our website, you acknowledge that you understand and accept these inherent risks.
Your Rights & Choices
You may request to:
-
Access, correct, or delete personal information you have provided.
-
Opt out of email communications.
-
Ask questions about how your data is collected and used.
To exercise these rights, please contact us using the information provided below.
Links to Other Websites
Our website may contain links to external websites or resources for your convenience (such as Psychology Today, partner sites, or wellness products). We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our website is intended for general audiences and not designed to collect information from children under 13 years old. Parents or guardians may contact us if they believe a minor has submitted information through our website.
Accessibility & Inclusion
NewPath Therapy & Wellness is committed to ensuring accessibility and inclusion for all visitors. If you encounter accessibility barriers on our website, please contact us so we can make improvements.
Policy Updates
We may update this Privacy Policy periodically to reflect new practices or regulations. The revised version will be posted here with a new “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy, your information, or our practices, please contact:
NewPath Therapy & Wellness
105 Canyon Lake Cir, Lumberton, TX 77657
Email: info@travelanewpath.com
Phone: (409) 200-2220